A trained Tenure specialist embeds on-site with your most experienced employee. We ask the questions they’ve stopped thinking to answer. Every night, the day’s capture becomes structured SOPs your organization keeps permanently. What walks out the door, stays.
Self-documentation, exit interviews and knowledge-transfer workshops all fail the same way — they ask the retiring employee to articulate what they don’t know they know. We solve that by putting a trained human next to them, with AI doing the heavy lift after hours.
Representative flow · Engagements are scoped to the role
Not ambient recording in the corner. A trained interviewer next to the employee — asking questions, probing for context, getting them to verbalize the reasoning they’ve stopped noticing.
01Every walkthrough, phone call, hallway exchange and “the reason we always do it this way.” Vendor-only custody from the moment the day ends — the kind of evidentiary chain government counsel actually wants to see.
02The day’s capture is processed into draft SOPs, knowledge nodes, role relationships and flagged exceptions — plus the specific follow-up questions the specialist needs to ask in the morning to go deeper.
03Every SOP is reviewed and approved by the specialist before it reaches your wiki. Human-in-the-loop is the product promise, not a checkbox. The veteran teaches by doing. We extract by watching.
04Every engagement feeds the same system. The wiki holds it. Process Intelligence reads across it. Continuous Capture keeps it alive between visits.
An embedded specialist asks, the mic listens, the pipeline extracts. Each day is smarter than the last. By the end of the engagement, the wiki reflects how the role actually works.
Your successor finds what they need in under two minutes — without calling someone who’s already retired. Department-permissioned, fully versioned, and native to our stack so there’s nothing to migrate off later.
Once captures accumulate, the AI layer reads across them. Your leadership gets a plain-English report: the inefficiencies, the cross-department redundancies, the manual work software already solves — and the top three changes worth making first.
When new legislation lands or a process changes, any employee can launch a guided AI chat from the wiki dashboard. Submissions go to a designated Knowledge Admin for side-by-side review — nothing publishes without approval.
Your legal team will ask about SHIELD Act, Taylor Law, and union consent before this goes anywhere near a budget approval. Those questions have answers — documented, reviewed, and built into every engagement from day one. No competitor putting voice capture on their roadmap can say the same.
Read the compliance briefAn engagement gets the knowledge out of one person and into the wiki. The platform keeps that knowledge alive, current, and growing as the organization changes around it. Most agencies start with one engagement and add the platform once they see what comes out.
A trained specialist on-site with your most experienced employee, with everything required to publish a reviewed body of SOPs by the time they leave.
Ongoing access to the wiki, plus Continuous Capture so the knowledge base stays current as legislation, leadership and policy shift between engagements.
A 30-minute discovery call. You bring the name and the timeline. We bring how an engagement would actually run inside your agency.